Common questions,
answered once.

How are analyses counted?

Free gets three analyses per rolling thirty days. Pro gets forty per billing cycle. A new swing counts when the analysis finishes; if the analysis fails, it does not count.

What happens when I hit the limit?

You can still record clips and replay old analyses. The Analyze button waits until the next window opens. On Free the window resets thirty days after each analysis; on Pro it resets on your billing date.

What camera setup actually works?

Tripod at hip height, framed face-on or down-the-line, the full swing visible inside the guides. Five to eight seconds. Indoor net or outdoor range; the model is happy with both as long as the ball-flight portion of the swing is in frame.

The model got something wrong.

Each analysis ends with a Was this useful? prompt and two buttons: helpful and not helpful. Tap the not-helpful button and add a note about where it missed. We use those notes to improve the prompting; we do not train any public model on your clip.

How many follow-ups can I ask per analysis?

Five on Free, ten on Pro. The counter shows at the bottom of the chat. Old chats stay readable forever; you simply cannot add to them once the count is spent.

When does a new Coach Inbox digest arrive?

After each swing you file. The AI reads the new swing in the context of everything else in your library and writes a fresh digest to the top of the inbox. Older digests stay in the archive, each with its own chat thread.

Why is the Coach Inbox Pro-only?

Cross-swing analysis is roughly an order of magnitude more compute than a single-swing read. We would rather charge for the harder thing honestly than blur the line on the free tier.

Can I chat about a past digest?

Past digests in the archive stay readable, including any chat you already had on them. Only your current digest accepts new questions.

How do I cancel Pro?

Settings on your iPhone; tap your name; Subscriptions; FairwaySwing; Cancel Subscription. The cycle keeps its remaining analyses through the end of the paid period.

How do I switch from monthly to annual (or back)?

From the same Subscriptions screen, tap FairwaySwing and pick the plan you want. Apple prorates the change automatically.

I got a new phone. Do I have to pay again?

No. Open the app, go to your Profile, and tap Restore purchases. Apple confirms your entitlement and Pro turns on.

Refunds?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. Email us and we will advocate for the refund where it is reasonable.

How do I delete a swing, an analysis, or a chat?

Swipe left on the swing in your library and tap Delete. The clip, its analysis, and its chat thread are removed from your library and from our server.

How do I delete my account?

Settings inside the app; Delete account. This removes every swing, analysis, chat, and digest you have on our server; detaches your subscription record; and signs you out everywhere. There is no undo.

Where can I read the privacy details?

On the Privacypage. The short answer: your clips are stored on our server alongside their analyses for as long as you keep them; the analysis itself is generated by Google's Gemini API under a contract that bars retention for training; and we do not sell anything to anyone.

A real person reads every email. We are a small team; expect a reply within forty-eight hours on weekdays. Please include your iOS version and a short description of what happened.